Browser Set-up

To ensure that you do not get issues when editing or viewing your Woogloo website, set-up your browser in the following way:

For all versions of windows 2000+ use Internet Explorer 6.0+

1. Set-up cookie handling
Tools>Internet options>Privacy>Advanced:

1. Override automatic cookie handling: tick
2. First Party Cookies: Accept
3. Third Party Cookies: Block or Prompt
4. Always allow session cookies: tick

2. Allow JavaScript
Tools>Internet options>Security: press Default Level

3. Other settings
Tools>Internet options>Advanced: press Restore Defaults

For Windows XP service pack 2

1. Enable Pop-ups
Tools>Pop-up Blocker>Turn off Pop-up Blocker

For Windows 98, ME and below and Mac PC (e.g. 95, etc) you will need to use a Mozilla browser (go to: www.mozilla.org ). We recommend you use FireFox.

1. Set-up cookie handling
Tools>Options>Privacy>Cookies:

1. Allow sites to set cookies: tick

2. Allow JavaScript/Pop-ups
Tools>Options>Web Features:

1. Enable Java: tick
2. Enable JavaScript: tick
3. Block Pop-up Windows: un-tick

Other software installed on your computer can also affect Pop-up Blocking, JavaScript functionality and Cookies. So it pays to check out the following:

Anti-Virus Software:
Most anti-virus software affects all of the above. So for expediency reasons simply disable it before you start editing your website.

In some cases people get over enthusiastic in attempting to protect their computer so they install conflicting anti-virus and firewall software that effectively blocks them from doing almost anything apart from simply viewing pages on the internet. As soon as they attempt to register or log-on they have all sorts of issues. It is very much like locking the car door and throwing away the keys then complaining that you can't drive the car!

If temporarily disabling your anti-virus or fire walling software poses too great a threat to you, then you will have to read your instruction manual for the software you are using and ensure that it does not affect the smooth running of your e-StudioMax website – i.e. blocking pop-ups, affecting scripting/JavaScript, affecting cookie handling.

Please be aware that we will charge you for any related enquires if you have not disabled your anti-virus software while editing your website.

NOTE: Zone Alarm and other free software is currently incompatible with Windows XP Service Pack 2. In fact there have been cases where people's hard drives and boot records have been destroyed when attempting to use this software - so be cautious what you load onto your machine!

Toolbars:
Commonly used toolbars include the Google, Alexa and Yahoo toolbars. All of these have pop-up blocking that must be disabled.

Look out for any other toolbar you may have loaded – including MSN toolbar, etc, and ensure that they do not have any pop-up blocking enabled.

Spyware:
Spyware is malicious software that automatically downloads from some websites and with some free software – mainly file sharing software. They can hijack your browser and cause many problems with using the internet, editing or viewing your website.

They also pose a real security issue for online banking and the use of other secure applications via your web browser.

We strongly recommend that you download and run Microsoft’s AntiSpyWare program – even though it is only in Beta test version at present (go to: www.microsoft.com for the latest version).

Ad Aware and Spyware Search & Destroy have now been effectively made useless because most spyware simply fools them or turns them off.

If you have done all of the above and are still getting issues when editing your website, go to our forums/discussion groups to see if we have posted a fix. If we haven’t, post your own bug report and we will respond immediately to it.